IT Field Service Operations Manager Jobs in Delhi, Delhi - Iron Systems Recruitment 2018

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To make the company vision and mission comes true; Iron Systems is open for new position as IT Field Service Operations Manager in Delhi, Delhi start from March 2018. Everyone who’s interested in filling this vacant, please participate in this IT Field Service Operations Manager March 2018 recruitment in Delhi, Delhi. It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on IT Field Service Operations Manager March 2018 in Delhi, Delhi below.


Iron Systems Recruitment - March 2018

IT Field Service Operations Manager (Delhi, Delhi)

IT Field Service Operations Manager| COMMAND CENTRE
Job Title
IT Field Service Operations Manager
Job Type
Full Time
Location
Noida
Salary
Competitive annual salary Company Overview: IRON Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
Job description IRON Systems is looking for IT Field Service Operations Manager to join our Customer Service team. You will support Iron Systems’ ever-expanding customer base and ensure customer satisfaction. The successful candidate will have a deep understanding of industry best standards and the willingness to go the extra mile for our clients.
This position is based at Noida, India facility and reports to the Director of Customer Support.
  • Coordinate with resources/third party vendor to meet the SLAs.
  • Handle complete Day to Day Operations of the Dispatch Centre
  • Handle resource and dispatch them with proper run sheets for entire day route.
  • Ensure that all staff work to their allocated shift and perform duties to the standard required.
  • Ability to complete the assignment on schedule.
  • Ensure all orders are completed and systems updated accordingly.
  • Ensure all outbound paperwork is accurate and recorded correctly.
  • Provide dispatch based information for daily meetings
  • Evaluate all problem and impact analysis and recommend solutions and workarounds
  • Develop and maintain all training documentation for Staff and customer groups in execution of these tools.
  • Provide applicable support and training to all terminals in region on an ongoing basis to ensure best practices are being followed.
  • Other duties and special projects as assigned.
Education Qualification & Required Skills
  • Bachelor's Degree is must.
  • 2-5+ years of relevant phone/tech/ops center experience
  • Ability to thrive in fast paced environment that requires multi-tasking
  • Good communication, persuasion and reasoning skills
  • Systems and Logistics knowledge, with an aptitude to learn
  • Self-starter who can work independently and part of a team with minimal supervision
  • Ability to learn new skills and technology and apply those skills

As one of the leading company in Delhi, Delhi, Iron Systems opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Iron Systems also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

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If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for IT Field Service Operations Manager in Delhi, Delhi, Delhi, Delhi who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Delhi, Delhi region from any other company. You can also try to find other job recruitment information for IT Field Service Operations Manager di Delhi, Delhi below.

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